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Account Manager

£35k | London |  Client Services/ Account Handling |  Permanent  | Ref:886150



Jonny Lad

Which team do you work in?

Healthcare Communications

Which area do you specialise in?

Advertising, PR & Digital

How do you keep up-to-date with the issues in your sector?

Through constant communication with candidates and clients within the industry. I like to meet with my clients and candidates as often as possible and to get out to as many networking events as I can. I also like to keep track of what is happening in the industry via LinkedIn, PMLive and other pharma news sites. 

What's your favourite film and why?

Gladiator - it's a timeless film with a great cast and fantastic story. They don't make them like that anymore.

If you could invent one thing what would it be?

I'd love to have a teleport. I love to travel but some places are so far away! I'd love to press a button and be able to spend the weekend on the beach in Fiji.

What makes you #DistinctlyDifferent?

I can read and write in Korean! After teaching English over there I have learnt to really understand people and have seen how rewarding it is to help people whatever their circumstances. In my job I really listen to both my clients and candidates needs and try to match them as best as possible. 


The Role

Account Manager - Creative Communications Agency - London - £35k


The Company

A fantastic opportunity has arisen to join a healthcare communications agency who specialise in working across advertising, medical education, and digital, on a range of prescription and OTC projects for top pharma/healthcare companies. They are looking for an Account Manager to join their team.

  • Incredibly patient centric. The patient experience is at the heart of what they do which has enabled them to develop many exciting campaigns for their clients.

  • A global presence on the healthcare communications scene.

  • They may be successful and have plenty of work on, but they have a lot of fun along the way too, with monthly socials and organised events to keep it an engaging place to work.

  • Fantastic company culture where everyone looks out for one another.

  • They're based in central London in a great location, surrounded by bars, restaurants and shops.


The Role

This Account Manager position would give you the opportunity to take ownership of projects and have a real responsibility for your accounts across a wide range of project areas. Some of your responsibilities may include:

  • Keeping clients informed of costs and timeline progress at every stage.

  • Assessing creative work against the client brief. If adjustments need to be made then you will be able to give constructive and objective feedback.

  • When making financial decisions you will have a clear understanding of the impact of your actions on the efficiency of the agency.

  • Working alongside account directors to develop recommendations and strategies for clients.

  • Maintaining client relationships and helping establish new ones.



If you have experience within healthcare communications, working at the Account Manager level, with a creative flair and a desire to work in a highly patient-centric environment then this position may be a perfect match for you. Along with this:

  • You will buy into the agency's beliefs, values and patient centric approach, and be able to translate this into how these relate to the clients' aspirations.

  • You will have excellent time management skills to achieve deadlines and prioritise tasks.

  • You will have excellent verbal and written communication skills.

  • You will be able to conduct at times difficult conversations without demotivating the team.

  • You will be able to self-reflect and identify your own training and development needs.


What should you do next?

This Account Manager job is a great role and won't be around for long! So don't delay. If you are unsure and need some advice, give me a ring, otherwise just click apply, upload your CV and send, it's really that easy!

Unless otherwise stated, if applying for a job within the European Union, you must ensure that you are already authorised to work there. Carrot Pharma Recruitment Ltd acts as an Employment Business and an Employment Agency on behalf of our client in recruitment for this role.

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