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Community Manager

up to £35k | London |  Fieldwork |  Permanent  | Ref:887601



Josh Hadfield

Which team do you work in?

I work in the Market Research and Business Intelligence team

Which area do you specialise in?

Junior level Market Research and Fieldwork

How do you keep up-to-date with the issues in your sector?

I try and keep on top of industry specific news via LinkedIn, newsletters and media in general. I believe you can also gather most of the information that you need from conversations with candidates and clients. 

What is your favourite film and why?

Anchorman - it is one of those films where the more you watch it the funnier it gets. If not then pretty much anything with Denzel Washington in it - he doesn't do bad films!

If you could invent one this what would it be?

A time machine without a doubt! I absolutely hate both myself and other people being late so this would just solve all my issues.

What makes you distinctly different?

I have completed Tough Mudder twice, as well as other endurance events. I feel it is necessary to push yourself both mentally and physically, otherwise you never know what you can do. It hurts all the way around but you cannot beat that feeling the at the finish line! 



The Role

Community Manager- Leading Fieldwork Agency- Central London - up to £35k


The Company

Award winning fieldwork agency based in the heart of central London. They are also part of a larger group and due to that have international brand recognition. You will be joining a company with relationships with many of the worlds largest companies.

  • Part of one of world's largest research and insight groups

  • Global office presence

  • Clear development and progression opportunities within the company

  • Fantastic benefits package.


The Role

  • Responsible for managing, innovating and improving panel capabilities. You will work closely with clients to understand their needs and make sure that the communities reflect their ongoing demands.

  • Working closely with project and business development teams to ensure service delivered to the highest possible standard.

  • Joint responsibility for client satisfaction scores.Working to a budget, being aware of project costs and timelines.Providing advice on methodologies and questionnaire and panel requirements.



My client is looking for someone with strong client and panel management experience. You will ideally have:

  • Minimum of 2 years' experience within research or panel management with a good understanding of data capturing techniques.

  • Client Management experience, being able to offer a solution to any potential issues that may arise.

  • Excellent communication skills

  • Proficient user of Microsoft Offices tools and SPSS

  • Experience of working on online research projects is desirable but not essential


What should you do next?

This Community Manager role is great and won't be around for long. Please do get in touch if this is a position you are interested in.

Unless otherwise stated, if applying for a job within the European Union, you must ensure that you are already authorised to work there. Carrot Pharma Recruitment Ltd acts as an Employment Business and an Employment Agency on behalf of our client in recruitment for this role.

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