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Director of Client Services

Up to £95K Plus Car Allowance | London, Greater Manchester |  Medical Communications & Medical Education, Client Services |  Permanent  | Ref:886416

Consultant

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Phillip Hall

Which team do you work in?
Healthcare Communications.

Which area do you specialise in?
Medical Communications and Medical Education 

How do you keep up-to-date with the issues in your sector?
Communicating with candidates on a regular basis, over the phone, email and through LinkedIn. Also meeting candidates over a coffee is a great way to learn more. I try to get to as many networking events as possible; meeting with clients on a regular basis to find out what they're doing really helps too. 

What's your favourite film and why?
My favourite film would have to be...'Once Upon a Time in the West'. A classic Western film that offers everything.

If you could invent one thing what would it be?
I'd invent a time-machine, or maybe something easier to use like 'Bernard's Watch'. It would be ideal to be able to stop time every now and again to catch up on some sleep or spend some extra time finding that perfect candidate!

What makes you #DistinctlyDifferent? 
I'd like to think that I really get to understand what people are looking for in their next role and deliver to that. This, coupled with keeping regular contact with clients to see what their situation is, allows me to match the right candidate to the right company, as each Medical Communications Agency offers something slightly different. This may sound like ordinary recruitment to some, but you have to act differently and go the extra mile in this sector to make it work for everybody involved!

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The Role

Director of Client Services - Medical Communications Agency - Manchester Or London - Up to £95K Plus Car Allowance

 

The Company

We've worked with this agency for many years now introducing a lot of happy people! They're an agency that really invest in their staff and empower them to work across deliverables and therapy areas of interest. They're well established working with 20 of the top 25 pharma companies from many start-up and medium-sized companies as well as major health companies, medical societies, non-profit foundations, and academic institutions.

They operate as a group of agencies (independently owned) and one of the larger agencies within the group is looking for a head of the editorial department. The agency within the group have a fantastic reputation within the industry and there is a superb opportunity for somebody to make this their own.

  • Global medical communications agency, with an excellent presence in the market

  • Provide a crucial service to some pharmaceutical giants and well renowned organisations

  • Offices in London, Manchester, US, Asia, and Australia

  • Excellent opportunities for career progression across the multiple agencies

  • Fantastic resources and central function available to all agencies

 

The Role

  • Working closely with the MD of the agency, along with the Editorial Director to ensure business goals are met

  • Responsible for the agency's mission, vision, and strategic business goals

  • Support the business development activity for the agency, with full financial responsibility for all accounts

  • Lead staff development and training, operational efficiency, and service to clients

  • Be a clear leader within the agency, an ambassador for the group

 

You

  • Excellent communication skills

  • Experience building & maintaining client relationships

  • Strong financial acumen

  • Motivated and able to keep abreast of current thinking & market changes

  • Track record of delivery in Medical/Healthcare Communications

 

 

What should you do next?

These types of high level roles don't come around too much, so if you're open to a chat please let me know. Lots more information to share on these guys and I'm happy to chat at a time that works best for you!

Unless otherwise stated, if applying for a job within the European Union, you must ensure that you are already authorised to work there.Carrot Pharma Recruitment Ltd acts as an Employment Business and an Employment Agency on behalf of our client in recruitment for this role.



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