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Director of Client Services

£105k with full benefits package | London, Greater Manchester |  Client Services |  Permanent  | Ref:887124



Louise Lavelle

Which team do you work in?
Healthcare Communications

Which area do you specialise in?
I look after the Medical Education and Medical Communications roles such as medical writers and account managers.

How do you keep up-to-date with the issues in your sector?

Following companies and people of interest on LinkedIn, reading updates on MedCommsnetworking and PMLive, and catching up on relevant news on the "health" section of news websites. 

What's your favourite film and why?
I don't really watch films. Does Corrie count??

If you could invent one thing what would it be?
A chocolate-making machine that would be a normal household object to be used daily, like a toaster. 

What makes you #DistinctlyDifferent?
I treat people as people, and not commodities. The recruitment process can be stressful and I am constantly mindful of peoples' feelings and overall goals. 


The Role

Director of Client Services, Medical Education, Manchester or London, fantastic benefits including salary to £105k!


The Company

This long-established company enjoys substantial year on year growth and has an enviable reputation in the medical education industry.

  • 10 client companies including international pharma and biotech
  • Diverse and interesting therapy areas including Rare Diseases, immunology, Oncology and Respiratory
  • European offices
  • A committed and loyal team, many of whom have been with the agency 10 years


The Role

An autonomous role focused on the strategic leadership of the client services team, consisting of about 30 people across several European offices.

  • Support the Managing Director and Editorial Director to ensure the agency's goals are realised
  • Work with innovative global healthcare products
  • Financial responsibility: P&L, Forecasts, Resourcing
  • Strategic guidance on client accounts
  • Line management of 4-5 people at CSD / AD level



An inspirational and credible leader, able to motivate and lead the team to continued growth and success.

  • Agency consultancy experience across both Medical Affairs and Commercial
  • Excellent scientific and project management skills
  • Broad scientific and therapeutic exposure
  • Proven ability to work as part of a senior management team and offer strategic direction to the team.
  • Financially savvy to ensure goals and metrics are achieved


What should you do next?

This Director of Client Services job is a great role and won't be around for long! So don't delay. If you are unsure and need some advice, give me a ring, otherwise just click apply, upload your CV and send, it's really that easy!

Unless otherwise stated, if applying for a job within the European Union, you must ensure that you are already authorised to work there. Carrot Pharma Recruitment Ltd acts as an Employment Business and an Employment Agency on behalf of our client in recruitment for this role.

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