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Patient Engagement Manager

c£60k + car allowance & bonus | South East |  Advertising & PR, Client Services/ Account Handling |  Permanent  | Ref:889662

The Role

Patient Engagement Manager (Healthcare Communications) - Pharmaceutical Company - South-East England - c£60K + Car Allowance & Bonus

A digitally-focused / strategic role to enhance patient engagement and brand awareness across social media, online and digital channels for a market-leading pharmaceutical organisation.


The Company

Market-leaders in their field, with a strong heritage and reputation as a trusted partner to their patients and healthcare professionals, this pharmaceutical company are growing and seeking a Patient Engagement Manager to join their Communications Team.

  • An innovative and flexible pharma company who encourage their employees to be creative and to think outside the box
  • Strong company culture centred around collaboration, camaraderie and team spirit, where everyone is working towards the same goals - to improve patient care.
  • Boasting very low staff turnover this is a place where employees stay and develop
  • Actively contribute to clinical research in their field and improving patients' lives
  • Flexible working policy
  • Generous car allowance, bonus scheme and flexible benefits package


The Role

At the Patient Engagement Manager you will be the voice of the company across their online, social media and digital channels. You will work on a variety of media relations projects to boost brand awareness, disease awareness and patient engagement using your specialist digital communications knowledge:

  • Acting as the voice of the company across online, social media and digital channels
  • Produce engaging content within guidelines and branding to increase brand awareness, disease awareness and patient engagement
  • Liaise with internal and external stakeholders, patients, medical professionals and representatives from the media as needed
  • Working flexibly on internal and external communications projects as required
  • Assisting with and providing crisis management if required and working with the wider communications team globally



To be successful for this Patient Engagement Manager position you should have a solid level of healthcare communications experience with an emphasis on digital communications, social media and media relations:

  • Strong healthcare communications experience from an agency or in-house setting
  • Digital communications knowledge at both a strategic and analytical level
  • Strong content-writing experience
  • Must have life sciences/healthcare/pharma experience
  • Internal / Employee Communications or PR experience
  • Experience using MLR and regulatory approval systems
  • Proven track record providing communications strategy and plans for large change programmes.
  • Awareness and understanding of ABPI and EFPIA codes


What should you do next?

This Patient Engagement Manager position will not be around for long. Pharma positions are always popular, so it is important to act quickly if you're interest. Give me a call or drop me an email so we can start the process and get your profile in front of our client.

Unless otherwise stated, if applying for a job within the European Union, you must ensure that you are already authorised to work there.Carrot Pharma Recruitment Ltd acts as an Employment Business and an Employment Agency on behalf of our client in recruitment for this role.



Alice Smith

Which team do you work in?

Healthcare Communications

Which area do you specialise in?

I specialise in healthcare advertising and PR roles. 

On the Client Services side these roles include: Account Executive jobs, Account Manager jobs, Account Director jobs, Business Unit Director jobs, Client Services Director jobs and Managing Director positions.

On the Copy side these roles include: Medical Writer jobs, Creative Copywriter jobs, Deputy Head of Copy jobs, and Copy Team Lead positions.

And on the Creative side the roles I work across include: Artworker jobs, Designer jobs, Creative jobs, Art Director jobs, Social Media Specialist jobs, Communication Specialist jobs, PR Specialist jobs and Corporate Communications Director positions. 

How do you keep up-to-date with the issues in your sector?

Speaking to candidates and clients on a daily basis allows me to keep up-to-date with changes and news in my industry. I also find LinkedIn groups and professional journals are invaluable for keeping on top of industry topics. 

What makes you #DistinctlyDifferent?

Having studied art I like to think I look at things with a creative twist and have the ability to look beyond the obvious. This is helpful when it comes to guiding and advising candidates and clients to overcome potential problems and arrive at the best conclusion for all. 


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